In this episode, we have Avi Freedman, Co-Founder & CEO of Kentik, a provider of network traffic intelligence for large-scale network providers. Avi is a serial entrepreneur who started Philadelphia’s first ISP back in 1992 and was the Chief Network Scientist for Akamai. Today, we discuss leading and adapting to the myriad opportunities created in times of crisis and market upheaval.
Here's a list of the topics we covered:
0:00 - Introduction
4:40 - Multi-generational Management
9:19 - Reacting to the Pandemic
11:36 - 2021 Outlook
15:18 - Adapting Sales to the New Reality
23:44 - What Should We Measure?
26:51 - Engaging Customers
31:30 - Paid vs Free Pilots
34:42 - Venture vs. Bootstrapped
39:56 - Crafting Culture
48:32 - Storytelling
50:40 - Leading in Crisis